..........was in the Business Section, in the Frequent Flier column, and called When Good Manners Get Left at the Gate. It was told by Larry Winget to Joan Raymound. I love this part best, the part the describes what action Larry took when a woman on the plane, while waiting for take-off, was screaming into her cell-phone:
She told the person she was speaking with to call her back. And then, in a really loud voice, she gave her cellphone number to the person she was on the phone with. I committed that number to memory. And then I waited about 10 seconds and called her cell.
When she answered, I told her she was being too loud and everyone on board the plane could hear every word of her conversation. And it wasn’t that interesting.
She started screaming at me, demanding to know who I was. So I told her to look toward the front of the plane. I stood up and waved at her with a big smile on my face. She hung up, sat down and no one heard from her the rest of the flight.I say, "Way to go, Larry!" It's not easy to handle those situations with humor and diplomacy.
Most people just sit there begrudgingly.
I was curious about Larry, so I looked him up on the web. He calls himself The Pitbull of Personal Development. I have a feeling I wouldn't agree with this guy's political views but I do like his take-charge attitude, creativity, and sense of humor.